I have had my rental property with Lisa and her team for the past 4 years and was privileged to be asked to write a review. The service I have experienced over the years has been gold glass even when there have been past issues with my tenants, lisa has provided me a comprehensive understanding of the processes that has always reduced my risk whist maintaining a good relationship with my tenants. She is always fair and concise with her dealings and has helped me maintain my property to a high standard. I trust her judgement and her thorough approach to all aspects of my investment.
Every aspect of dealing with this real estate was hard. Lisa lacks any personal skills having a poor level of customer service, communication and care towards tenants. All I can say is BAD!
Would highly recommend Lisa and her team for their management services. We found her to be honest from the start. The price was never reduced during the marketing campaign which shows she was spot on with the market and she kept us informed with regular updates and leased our investment within a week. Lisa and her team set themselves apart from going above and beyond for her customers. We always feel we are in control of decisions with our property with Lisa steering us in the right direction. Now our property has been leased we look forward to a long and rewarding relationship with Sydney Coastal Living.
Hi Courtenay,nnI’ve been delighted by the way you and your team have been on the front foot regarding the whole process.nnFrom notifying us about the tenant giving notice, arranging new photographs, vetting prospective tenants and on boarding the new you took care of everything. The entire experience was quick, efficient and above all, painless.nnI particularly appreciate the way you took control and headed off any concerns so we didn’t have to worry about a thing.nnThank you for all your effort.nnCheers,nnColin Fraser
Courtney is an outstanding agent who went above and beyond to ensure a smooth transition between tenants for my investment. Would highly recommend Sydney Coastal Living to anyone wanting a knowledgeable and outstanding property manager.