Great people with lots of experience. They are always fair and accommodating no matter who you are, tenant, landlord, buyer or Vendor. Have known them and used them for years and they are more patient and reasonable which is refreshing in these times. Their knowledge and willingness to share it has helped hugely over the years. Thank you.
I have rented many properties in my life and never have I had such a bad experience with an agent. Avoid at all costs - they were shambolic, rude and dishonest!
All they r after is ur hard earned money..they want their cleaners to do the cleaning at the end of tenancy which is not cheap(more than half goes as their commission i guess) even tries to get hold of ur bond money. I dont think any owners knows about it. Always approch NCAT for ur defense.
Cousins and Co can be relied upon to find a great tenant for your property with minimal turnaround vacancy. They will source and schedule competitive repairs for your rental property as required. Cousins and Co are reliable and professional. Five stars.
Cousins have managed my property for many years. Despite what one tenant says, they are very professional.nRecently my tenant chose to leave at short notice. Cousins handled everything by the book & yet the tenant chose to complain, hold off on rent that was due & not report a number of issues that had arisen within the property, for whatever reason. Whilst I was not happy with the condition that my property was left in, through working with Cousins, we were able to get all of the issues addressed at a reasonable cost.nWhilst the rent for the property only rose by $20 over many years, it seems that you are unable to please everyone.nI would be willing to suggest the team at Cousins to anyone considering using them for unit rentals in the future & believe they are completely deserving of the 5 star rating.